Monday, 4 March 2013

Reduce the impact of Barriers

Reduce the impact of communication barriers – M1

General Communication Skills

Tone of voice: A way to reduce a person’s tone of voice is by talking one at a time and listening to what each other have. If you talk clearly to another person then they will not get disgruntled about what you are saying to them. Before you speak you should plan what you are going to say and when you are going to say it, this will reduce the chances of the individual getting muddled up when they are explaining about a certain topic.

Disabilities: When you are communicating to a person there are many ways that somebody can reduce the effects of a barrier to communication. For some people who have seeing problems then there is ways that they can be aided. Although that there sight may be limited the use of enlarged pictures this could help them and they could also have something described in detail. With somebody who has hearing problems it can be difficult to talk to talk to them. There is ways that this can be reduced, on of them could be; having important text written down; text and background colors should be suitable in order to see what the text says. For people with physical disabilities they could be aided by people helping them carry out a presentation. E.g. changing the slides, importing multimedia etc.

Language: When people are communicating between each other it can sometimes be hard to understand what each other is saying, this can be determined by people speaking in a different language, people using slang and not speaking clearly. These barriers can be reduced as there are translators which are available online for free. If someone is using slang words then you could ask them what it means and that could they not use slang words while they are in a conversation with someone who does not know what slang words are.


Interpersonal Skills

Body Language: When there are people communicating with each other it is important that they listen to what each individual has to say about that certain topic. If both people are looking at the person and agreeing or disagreeing by nodding your head this shows that there is interaction between each of the individuals. When there are people communicating with each other they will be able to develop their talking and listening skills and they will also be share their points on that topic in order to come up with a final answer about the topic.

Background Noise: If a person is working in an office it can be hard for them to concentrate and complete their work. There are ways that they could be able to reduce the affect of this and they could be completing the work at home, in a library or in a quiet room. Once this is done it will allow them to continue on working without any distractions holding them back from completing their work.

 Low self-Esteem: When there are people working in groups it is extremely important for each member of the group to communicate with each other. There are many ways that a person with low self-esteem can interact with the group and that could include writing out answers, ideas or they could get each member of the group to come up with an answer that they will need to say in the presentation. If the person is giving a presentation then they could improve their self-esteem by dressing neatly, talking clearly and planning what you are going to say.

Written Communication

Using an inappropriate structure: When a piece of information is going to be presented, it will require the presenter to have it laid out in neatly including; paragraphs, full stops, commas etc. When this has been done then the person who will be learning about the topic that is being presented will be able to follow the information easily without losing track of where they were, this will enhance the way that the presentation has been structured.

Language used: If a person is presenting a topic which has been based on an event then they will be able to use quotations that can give the emotions about how a person feels about a certain topic. With this included it will then help the reader understand the effects of having emotive language in a piece of text. If there is facts and figures then the reader will be able to use that information in a relevant topic, this will then help them when they are giving there own personal opinion on that topic.

Spelling and Grammar: When a presentation is being given the person who is presenting it will need to proof read their work or use spell check to see if there are any spelling mistakes. This will enhance their presentation as when the information is being presented it can be easily followed without any mistakes occurring throughout the presentation.

No comments:

Post a Comment